Frequently Asked Questions
Everything you need to know.
What are your store hours?
Our store operates seven days a week, from 8 AM to 10 PM Eastern Standard Time.
Where are you located?
We are located at 111 Town Square Pl, Ste 1238, PMB 840687, Jersey City, NJ 07310.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover), digital wallets (Apple Pay, Google Pay, Shop Pay), as well as PayPal and Venmo.
How can I contact customer support?
You can reach us via email at support@fieldandharvestco.com during our operating hours (Mon–Sun, 8 AM – 10 PM EST).
What is your return policy?
We offer a 60-day money-back guarantee on all purchases. No questions asked, and you don’t even need to return the item. Visit our Returns & Refunds page for full details.
Do you offer international shipping?
Please check our Shipping Policy page for information on our shipping options and international availability.
How do I track my order?
You will receive a tracking number via email once your order has been shipped. You can use this number to track your order on our website or the carrier’s website.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 12 hours of placing it. After this window, your order may already be in processing.
Still have questions?
We’re here to help — reach out anytime and we’ll get back to you within 12–24 hours.
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